Crisis Communication for HR

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Free Online Course: Crisis Communication for HR provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Crisis Communication for HR is taught by David Oates and Catherine Mattice.

Overview
  • Learn how to communicate with employees and coordinate work before, during, and after a crisis.

Syllabus
  • Introduction

    • Introduction
    • HR's role in a crisis
    • Who's speaking to whom?
    • Who will be the spokesperson?
    1. Before the Crisis
    • Considerations for your HR crisis communication plan
    • Considerations for mission critical jobs and tasks
    • Develop an HR crisis communication plan
    • Practice makes perfect
    • Timing the implementation of your plan
    2. During the Crisis
    • Tips for communicating during a crisis
    • Coordinating work during a crisis
    3. After the Crisis
    • Tips for communicating after a crisis