Understanding operations management

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Understanding operations management provided by OpenLearn is a comprehensive online course, which lasts for 4 hours worth of material. Upon completion of the course, you can receive an e-certificate from OpenLearn. The course is taught in Englishand is Free Certificate. Visit the course page at OpenLearn for detailed price information.

Overview
  • Operations management is one of the central functions of all organisations. This free course, Understanding operations management, will provide you with a basic framework for understanding this ...

Syllabus
    • Introduction
    • Learning outcomes
    • 1 Understanding operations management
    • 1 Understanding operations management
    • 2 Operations, operations management and operations managers
    • 2 Operations, operations management and operations managers
    • 2.1 Operations, operations management and operations managers
    • 2.2 The historical development of operations management
    • 2.2.1 Craft manufacturing
    • 2.2.2 Mass production
    • 2.2.3 The modern period
    • 2.3 The role of the operations manager
    • 3 The transformation model
    • 3 The transformation model
    • 3.1 The transformation model
    • 3.2 Inputs
    • 3.3 Outputs
    • 3.4 Transformation processes
    • 3.5 Feedback
    • 4 The boundary of the operations system
    • 4 The boundary of the operations system
    • 4.1 The boundary of the operations system
    • 4.2 A process perspective on organisations
    • Conclusion
    • References
    • Acknowledgements