Introduction to operations management

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Introduction to operations management provided by OpenLearn is a comprehensive online course, which lasts for 6 hours worth of material. Upon completion of the course, you can receive an e-certificate from OpenLearn. The course is taught in Englishand is Free Certificate. Visit the course page at OpenLearn for detailed price information.

Overview
  • This free course, Introduction to operations management, will introduce you to the role of operations management in organisations, and gives you the opportunity to understand what an operations ...

Syllabus
    • Introduction
    • Learning outcomes
    • 1 What is the role of operations management?
    • 1 What is the role of operations management?
    • 2 The input–process–output model
    • 2 The input–process–output model
    • 2.1 Extensions to the input–process–output model
    • 2.2 Transformation processes
    • 3 What do operations managers really do?
    • 3 What do operations managers really do?
    • 4 Why is operations management important?
    • 4 Why is operations management important?
    • 4.1 The Hayes and Wheelwright four-stage model
    • 4.2 When operations are not managed well
    • 5 Are you an operations manager?
    • 5 Are you an operations manager?
    • Conclusion
    • References
    • Acknowledgements