Overview
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Learn the qualities of effective teams and the role you, as a team member, play in creating a healthy, productive team.
Syllabus
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Introduction
- Teamwork is the core
- Getting the most from this course
- Is it natural to work in a team?
- Nobody's perfect
- A shared vision of success
- Dividing up the work
- The five stages of a team task
- The right environment
- Communicating: When to speak up
- What is the best size of a team?
- Seven causes of conflict
- Risky shift and groupthink
- Team behaviors to avoid
- What to do if you find someone annoying
- Be honest and open
- Be aware of your blind spot
- Three ways to be nice
- Forgiveness and carrying baggage
- Deliver results reliably
- Deliver more than your share
- Maintain a positive attitude
- Be a great listener
- Encourage quiet team members
- The right amount of talking
- Be able to play more than one role
- Go the extra mile
- Use your strengths
- Your job, your comfort zone, and your potential
- Three ways to deal with your weaknesses
- Ten ways to start improving
