Negotiation Skills

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Free Online Course: Negotiation Skills provided by LinkedIn Learning is a comprehensive online course, which lasts for 2-3 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Negotiation Skills is taught by Chris Croft.

Overview
  • Learn skills and tactics that can help you succeed in every negotiation, whether you're asking for a raise or buying a car.

Syllabus
  • Introduction

    • Everyone needs to negotiate
    1. Decide to Negotiate
    • Identify your reasons for avoiding negotiation
    • Overcome embarrassment and pride to negotiate
    • Negotiate without lying
    • Stop your fear of losing the deal
    • Instead of yes or no, negotiate
    • Spot seven signs that you should negotiate
    2. Planning Your Negotiation
    • Set your limit and stick to it
    • Determine your limit vs. your opening offer
    • Prepare your tradables
    • Prepare their weaknesses
    3. Opening Offers
    • Don't open first
    • Calculate your opening offer
    • Watch for the flinch
    • Don't use round numbers
    4. Tactics
    • Try the vice technique of negotiation
    • Try knocking the product
    • Try the reluctant buyer technique
    • Try hiding the value of tradables
    • Try the salami technique
    • Try time pressure
    5. Trading
    • Get to win-win with tradables
    • Use trading to get a better deal
    • Use small steps
    • Learn from an example of poor negotiation
    • Identify weak spots in negotiation
    6. Closing
    • Avoid final offers
    • Avoid splitting the difference
    • Watch out for the nibble technique
    • Learn to manage the quivering pen technique
    • Know when to walk away from a deal
    • Pratice with low-risk negotiation
    Conclusion
    • Continue to grow your skills as a negotiator