Retail Sales Foundations

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Free Online Course: Retail Sales Foundations provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Retail Sales Foundations is taught by Noah Fleming.

Overview
  • Find out how to succeed in retail sales. Learn techniques to increase sales and keep customers happy.

Syllabus
  • Introduction

    • Welcome
    • Retail success
    1. Retail Selling and Service Fundamentals
    • Creating an amazing customer experience
    • Retail factors that impact sales
    • Key sales behaviors
    • How service impacts sales
    • Increasing average order size
    2. Building Customer Loyalty in Retail
    • Understanding the true value of the customer
    • When and when not to discount
    • The biggest mistake retailers make
    Conclusion
    • Next steps