Providing High Quality Customer Service

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Providing High Quality Customer Service provided by Study.com is a comprehensive online course, which lasts for 1 hour of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.

Overview
  • Use these short lessons as an effective training tool to teach your employees how they can achieve customer satisfaction through feedback, effective listening, anticipating the needs of your customers and more.

Syllabus
    • Ch 1. The Nature of Customer Service
    • Ch 2. Elements of Great Customer Service