Call Center Customer Service - Improving Customer Satisfaction

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Call Center Customer Service - Improving Customer Satisfaction provided by Study.com is a comprehensive online course, which lasts for 1 hour of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.

Overview
  • The short video lessons in this course can help your employees improve customer satisfaction at your call center. They provide a useful resource to increase employee awareness of customer needs.

Syllabus
    • Ch 1. Elements of Call Center Customer Satisfaction