Manage Microsoft 365 messaging organizational settings and architecture

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Free Online Course: Manage Microsoft 365 messaging organizational settings and architecture provided by Microsoft Learn is a comprehensive online course, which lasts for 3-4 hours worth of material. The course is taught in English and is free of charge.

Overview
    • Module 1: Plan and manage organizational settings such as global address lists, offline address books, address policies, organizational sharing, and add-ins in Exchange Online.
    • At the end of this module, you should be able to:

      • Manage global address lists.
      • Manage the offline address book.
      • Manage address book policies.
      • Configure organizational sharing.
      • Manage add-ins.
    • Module 2: Learn how to configure clients to access associated Exchange Online mailboxes, how to troubleshoot connectivity issues, and how to connect your clients.
    • At the end of this module, you should be able to:

      • Explain how namespaces work.
      • Explain how to configure OWA.
      • Explain how to configure virtual directories.
      • Explain how to configure Autodiscover.
      • Describe how to troubleshoot connectivity problems.
      • Describe certificate-based authentication.
    • Module 3: Learn how to manage different mailbox types, configure mailbox policies and permissions, and understand licensing options.
    • At the end of this module, you should be able to:

      • Describe how to manage different mailbox types.
      • Explain the different group types.
      • Explain how to configure mailbox policies and permissions.
    • Module 4: Learn how to manage mobile devices in Exchange Online, including mobile authentication, device access, and ActiveSync.
    • At the end of this module, you should be able to:

      • Explain mobile devices to access Exchange Online.
      • Describe how mobile authentication works.
      • Manage access to Exchange Online from Outlook for iOS and Android users.
      • Support more mobile devices by using Exchange ActiveSync.
    • Module 5: Learn how to use connectors in Exchange Online to route email to on-premises email systems and to secure email to partner organizations.
    • At the end of this module, you should be able to:

      • Explain how connectors route email.
      • Describe how to create and configure connectors.
      • Describe how to use connectors to secure email transfer to partner organizations.
    • Module 6: Learn how to manage mail flow rules and various types of domains in Exchange Online.
    • At the end of this module, you should be able to:

      • Explain transport rules.
      • Explain domains.
      • Explain hybrid mail flow.
    • Module 7: Troubleshoot mail flow issues in Exchange Online using reports, transport logs, and validation.
    • At the end of this module, you should be able to:

      • Explain mail flow.
      • Describe inbound and outbound mail.
      • Explain message tracing.
      • Explain non-deliverable reports.
      • Explain transport logs.

Syllabus
    • Module 1: Plan and manage organizational settings with Exchange Online
      • Introduction to managing organizational settings
      • Manage your global address list
      • Manage your offline address book
      • Manage your address book policies
      • Configure organizational sharing
      • Manage your add-ins
      • Summary and knowledge check
    • Module 2: Plan and manage client access with Exchange Online
      • Introduction to planning and managing client access in Exchange Online
      • Plan your namespaces
      • Configure virtual directories
      • Configure web access policies
      • Configure Autodiscover
      • Troubleshoot client connectivity
      • Manage the certificates lifecycle
      • Summary and knowledge check
    • Module 3: Manage recipient resources in Exchange Online
      • Introduction to managing recipient resources
      • Manage mail users
      • Manage different kinds of mailboxes with Exchange Online
      • Manage your groups
      • Configure mailbox policies and permissions
      • Summary and knowledge check
    • Module 4: Manage mobile devices in Microsoft 365 and Exchange Online
      • Introduction to managing and configuring your mobile devices
      • Enable mobile users to access Exchange Online
      • Authenticate mobile users securely in Exchange Online
      • Manage access to Exchange Online from Outlook for iOS and Android
      • Support more mobile devices by using Exchange ActiveSync
      • Summary and knowledge check
    • Module 5: Deliver mail to mailboxes outside Microsoft 365 by using connectors
      • Introduction to using connectors in Exchange Online
      • Plan to route email with connectors
      • Create and configure connectors to route email
      • Secure email to partner organizations
      • Summary and knowledge check
    • Module 6: Manage mail flow in Microsoft 365 messaging
      • Introduction to troubleshooting mail flow
      • Manage transport rules
      • Manage your domains
      • Manage hybrid mail flow
      • Summary and knowledge check
    • Module 7: Troubleshoot mail flow with Exchange Online
      • Introduction to troubleshooting mail flow
      • Validate inbound and outbound mail flow
      • Trace a message
      • Analyze non-delivery reports
      • Investigate audit logs
      • Monitor mail flow
      • Summary and knowledge check