Overview
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Be a leader that can rise to challenges. Captain Sandra Yawn teaches us how to lead with fearless mindfulness.
Syllabus
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Introduction
- Introduction to Captain Sandy Yawn
- My story
- Qualities of a captain: "Assistance Not Resistance"
- Essentials in an employee: The right attitude
- Teachable moments: Fired and rehired three times!
- Teachable moments: Customer service matters
- Teachable moments: Willingness and attitude
- Delegating: Letting go and trusting
- Winning mindset: Bring in the fun factor
- Tip sheet: Keep a Winning Mindset! (Downloadable PDF)
- Inheriting your team
- Meeting management
- No tolerance versus teachable moments
- Fire at the Red Sea: Identifying the problems
- Fire at the Red Sea: Finding the solutions
- Managing stress and delegating
- Problem solving
- When the client Is difficult, have the courage to have the conversation
- Setting expectations of your team
- Navigating your client: Communication is key
- Daily practices to ignite positive attitudes
- Travel advice and chartering
- Ways to plug in after a big job
- Aspirations to legacy
- Finding balance, regardless of your career
- I am Captain Sandy; who are you?
- "Each One, Teach One"
- Flexibility and following your passion
- Epilogue
