Inside Sales

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Free Online Course: Inside Sales provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Inside Sales is taught by Josiane Feigon.

Overview
  • Learn inside sales strategies to sell in today's complex and crowded marketplace. Find out how to reach power buyers and close more sales.

Syllabus
  • Introduction

    • Inside sales in today's complex selling landscape
    1. First Impressions That Improve Response Rates
    • Three ingredients to a perfect introduction
    • Don't waste the live call: Opening statements that earn time
    2. Navigational Tactics
    • Today's customers are in charge
    • Avoiding powerless prospects
    • Chasing the maybe
    • Selling to the B2B buying committee
    3. Building Trust and Uncovering Needs: One Question at a Time
    • Negative and positive questioning
    • Questions to build trust with your prospect
    • Active listening through paraphrasing
    4. Handling Objections
    • Confronting the tidal wave of objections
    • Objection rebuttals
    5. A Day in the Life of an Inside Salesperson
    • Establishing your non-negotiable time
    • Rev up your tool fuel
    Conclusion
    • Refine your craft for a new level of sales excellence