Building Rapport on Virtual Sales Calls

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Free Online Course: Building Rapport on Virtual Sales Calls provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Building Rapport on Virtual Sales Calls is taught by Maury Rogow.

Overview
  • Learn how to build rapport and trust on virtual sales calls.

Syllabus
  • Introduction

    • Why is building rapport critical in remote selling?
    1. Quick Remote Rapport Building Wins
    • Lose your agenda
    • Shut down the distractions
    • Control the room
    • Win the person, not the sale
    • Build rapport by being real
    2. Pro Tips to Build Rapport
    • Relax, mirror, and reiterate
    • Ask relatable questions
    • Learn to love to question their answers
    • What to avoid
    Conclusion
    • Rapport building is a learned trait