Improving Internal Customer Service

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Improving Internal Customer Service provided by Study.com is a comprehensive online course, which lasts for 2 hours worth of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.

Overview
  • Use this course to teach your employees strategies they can use to improve your company's internal customer service. Each lesson covers important customer service goals and outlines ways your employees can achieve them.

Syllabus
    • Ch 1. Developing Internal Customer Service
    • Ch 2. How Employees Affect Internal Customer Service