Improving Customer Experience provided by Study.com is a comprehensive online course, which lasts for 5 hours worth of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.
5 hours worth of material
Self Paced
This course contains entertaining video lessons designed to help your employees learn more about improving the customer experience. Your employees will have the chance to understand what customer experience is and how to use customer feedback and analyze customer service metrics to ensure customer satisfaction.
