Building a Customer Service Team

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Building a Customer Service Team provided by Study.com is a comprehensive online course, which lasts for 4 hours worth of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.

Overview
  • If you are looking to train employees on how to build a customer service team, you can take advantage of this video course. Brief lessons provide details about customer service teams and customer service skills.

Syllabus
    • Ch 1. Roles & Team-Building in Customer Service
    • Ch 2. Setting Goals & Training in Customer Service
    • Ch 3. Communication & Diversity in Customer Service Teams