Overview
-
Gain insights into what your customers and users think and refine your customer feedback strategy.
- Gather insights from customers or employees with surveys.
- Translate, automate, and evaluate your surveys with Salesforce Surveys.
- Use Salesforce Surveys to follow-up with customers who contacted support via live chat.
- Use automation to enhance survey response rates and engage customers better.
- Use analytics templates to gather actionable insights from survey responses.
