Get setup quickly with Microsoft Cloud for Financial Services

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Free Online Course: Get setup quickly with Microsoft Cloud for Financial Services provided by Microsoft Learn is a comprehensive online course, which lasts for 3-4 hours worth of material. The course is taught in English and is free of charge.

Overview
    • Module 1: This module describes the overall capabilities that are included in Microsoft Cloud for Financial Services.
    • In this module, you will:

      • Learn about Microsoft Cloud for Financial Services.
      • Discover Cloud for Financial Services industry trends and prioritization of functional capabilities.
      • Explore the architecture of Cloud for Financial Services.
    • Module 2: Learn how to prepare an environment for Microsoft Cloud for Financial Services.
    • In this module, you will:

      • Learn which applications are required to deploy Microsoft Cloud for Financial Services.
      • Learn how to obtain trial licenses for all Microsoft Cloud for Financial Services required applications.
      • Learn how to set up a Microsoft Cloud for Financial Services training environment.
    • Module 3: This module describes the dedicated data model that is included in Microsoft Cloud for Financial Services.
    • In this module, you will:

      • Get an overview of Common Data Model.
      • Learn about the intricacies and layers of Cloud for Financial Services data model
      • Learn about the extensibility options in Cloud for Financial Services data model
    • Module 4: In this module, you will explore the Unified customer profile application. This application shows a 360-degree perspective of the customer, consolidated into a unified dashboard within Microsoft Cloud for Financial Services.
    • In this module, you will:

      • Explore the Unified customer profile data model.
      • Explore the Unified customer profile application.
      • Edit customer details in Unified customer profile.
      • Extend the Unified customer profile application.
    • Module 5: Learn about the customer onboarding process within Microsoft Cloud for Financial Services.
    • In this module, you will:

      • Set up the Retail Banking Sample Portal.
      • Extend the Loan Tracker application.
      • Embed the Loan Tracker app in Microsoft Teams.
      • Submit and approve a loan.
    • Module 6: Learn how to set up Collaboration Manager for Loans within Microsoft Cloud for Financial Services.
    • In this module, you'll:

      • Explore the Collaboration Toolkit data model.
      • Set up the Collaboration Manager for Loans settings.
      • Navigate the Collaboration Manager for Loans application.
      • Add controls from Loan Tracker.
    • Module 7: Learn about customer intelligence in Microsoft Cloud for Financial Services.
    • In this module, you'll:

      • Explore Customer Intelligence components
      • Understand the Retail Banking Churn model
      • Build a Retail Banking Churn model

Syllabus
    • Module 1: Microsoft Cloud for Financial Services overview
      • Introduction
      • Deliver differentiated experiences and empower employees
      • Combat financial crime
      • Security and compliance
      • Architecture
      • Check your knowledge
      • Summary
    • Module 2: Financial Services training environment preparation
      • Introduction
      • Set up a Microsoft 365 tenant
      • Obtain and deploy trial licenses
      • Deploy Microsoft Cloud for Financial Services
      • Check your knowledge
      • Summary
    • Module 3: Financial Services data model in Microsoft Cloud for Financial Services
      • Introduction
      • Common Data Model schema
      • Microsoft Cloud for Financial Services industry data model
      • Data model extensibility and known limitations
      • Check your knowledge
      • Summary
    • Module 4: Gain customer insight with Unified customer profile in Financial Services
      • Introduction
      • Exercise - Unified customer profile data model
      • Exercise - Explore the Unified customer profile application
      • Exercise - Edit details in Unified customer profile
      • Exercise - Extend Unified customer profile
      • Check your knowledge
      • Summary
    • Module 5: Customer onboarding in Microsoft Cloud for Financial Services
      • Introduction
      • Exercise - Set up the Retail Banking Portal
      • Exercise - Extend Loan Tracker
      • Exercise - Embed Loan Tracker in Microsoft Teams
      • Exercise - Submit and approve a loan
      • Check your knowledge
      • Summary
    • Module 6: Set up Collaboration Manager for Loans in Microsoft Cloud for Financial Services
      • Introduction
      • Explore the Collaboration Toolkit data model
      • Exercise - Set up Collaboration Manager for Loans settings
      • Explore Collaboration Manager for Loans
      • Add controls from Loan Tracker
      • Check your knowledge
      • Summary
    • Module 7: Customer Intelligence in Microsoft Cloud for Financial Services
      • Introduction
      • Set up and deploy Dynamics 365 Customer Insights components
      • Create Azure Components and build a data pipeline in Azure Data Factory
      • Configure the Retail Banking churn model in Dynamics 365 Customer Insights
      • Check your knowledge
      • Summary