Establishing Customer Service Metrics provided by Study.com is a comprehensive online course, which lasts for 2 hours worth of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.
2 hours worth of material
Self Paced
This course can help you improve customer relations by teaching employees how to establish customer service metrics in your company. Each lesson teaches your employee a different way to track and monitor customer satisfaction, then tests their new knowledge with an interactive quiz.
