Overview
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Develop the skills you need to effectively coach different types of employees: low performers, high performers, and those who want to develop their careers.
Syllabus
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Introduction
- Strategies to improve coaching results
- What you should know before watching
- Five starting questions to avoid the pitfalls
- How to assess coachability
- Create a coaching contract
- Overview of support and challenge coaching
- How to give feedback in the coaching process
- Raise the stakes on accountability
- How to listen for personal and organizational growth
- Help your employees progress in their career
- How to coach a careerist
- Guidelines for navigating performance issues
- How to coach a low performer
- Challenges to coaching high performers
- How to coach a high performer
- Next steps
