Overview
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Get up to speed with the diverse set of competencies that business analysts need in order to be successful in their role.
Syllabus
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Introduction
- Welcome to business analysis competencies
- Cocreating: Business analyst skills
- Establishing rapport and empathy as a business analyst
- Conflict management skills for business analysts
- Influence without authority as a business analyst
- Decision-making skills for business analysts
- Change-management skills for business analysts
- Facilitating meetings as a business analyst
- Facilitating the conversation as a business analyst
- Facilitating the requirements process as a business analyst
- Verbal skills for business analysts
- Listening skills for business analysts
- Visual skills for business analysts
- Written skills for business analysts
- Business acumen skills for business analysts
- Innovation skills for business analysts
- Architecture and process skills for business analysts
- Systems thinking skills for business analysts
- Creative thinking skills for business analysts
- Visual modeling and diagrams skills for business analysts
- Data analysis skills for business analysts
- Curiosity for business analysts
- Productivity tools for business analysts
- Understanding the technology landscape as a business analyst
- Understanding data, process, and rules as a business analyst
- Continuing to grow your business analyst skills
