Improving Customer Service Leadership provided by Study.com is a comprehensive online course, which lasts for 2 hours worth of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.
2 hours worth of material
Self Paced
Companies that offer quality customer service typically have a team of leaders managing these efforts. You can use the lessons in this course to help your managers and team leaders understand how they can lead, measure and improve their customer service teams.
