Overview
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Learn how to prepare for unanticipated UX research challenges and accommodate them most effectively as they arise.
Syllabus
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Introduction
- Why is it important to be flexible?
- What can go wrong?
- Flexible scheduling and planning
- Agile flexibility
- Prepare for last-minute changes
- Flexible travel plans
- Properly set stakeholder expectations for surprises
- Baked-in flexibility in your research approach
- Flexible scripts and reports
- Surprises with recruiting criteria
- Surprises from participants who meet all the criteria
- Where can technology fail you?
- Be the best researcher you can be
