Understanding Customer Relationship Management Basics provided by Study.com is a comprehensive online course, which lasts for 1 hour of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.
1 hour of material
Self Paced
Review the basics of customer service relationship management (CRM) with your employees using the short videos and assessments in this course. This is a quick and entertaining way to teach your employees about CRM technologies, strategies and techniques that will lead to satisfied and repeat customers.
