Benefits of Customer Relationship Management (CRM)

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Benefits of Customer Relationship Management (CRM) provided by Study.com is a comprehensive online course, which lasts for 1 hour of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.

Overview
  • Grow your business, learn something new or train your employees with our engaging customer relationship management (CRM) corporate training course. Our short video and text lessons explain the benefits of CRM in an easy-to-follow way, while the multiple-choice quizzes can be used to keep tabs on your progress.

Syllabus
    • Ch 1. Customer Relationship Management & Customer Satisfaction
    • Ch 2. CRM System Benefits & Advantages