Salesforce for Sales Managers

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Free Online Course: Salesforce for Sales Managers provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Salesforce for Sales Managers is taught by Christine Volden.

Overview
  • Start leveraging Salesforce like a power user. Learn how to manage teams inside of Salesforce and learn how to work with pricing, products, leads, and reports.

Syllabus
  • Introduction

    • Welcome
    • What to know before watching this course
    • The importance of rules and quality data
    1. Lead and Opportunity Management
    • Understand the leads lifecycle
    • How to view and assign leads
    • The importance of tracking
    • View team leads and opportunities
    • Transfer leads and opportunities
    2. Reporting
    • Create basic sales reports
    • Create reports by salesperson
    • Create reports by teams
    • Create a goals-based dashboard
    • View your sales pipeline with dashboards
    3. Products and Price Books
    • How products and price books are used in Salesforce
    • How to set up a price book
    • How to set up a product
    4. Forecasting
    • How are forecasts used?
    • View and adjust forecasts
    • View quotas in forecasts
    Conclusion
    • Next steps