Overview
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This course helps project managers obtain an understanding of quality management.
Syllabus
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Introduction
- Managing project quality
- Defining project quality
- Continuous improvement and the cost of quality
- Quality planning, assurance, and control
- Applying lean in projects
- Applying Six Sigma in projects
- Applying agile in projects
- Building a house of quality
- Using Pareto analysis
- Developing quantitative metrics
- Developing qualitative metrics
- Testing, audits, and inspections
- Maintaining project quality
