People-centred designing

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People-centred designing provided by OpenLearn is a comprehensive online course, which lasts for 12 hours worth of material. Upon completion of the course, you can receive an e-certificate from OpenLearn. The course is taught in Englishand is Free Certificate. Visit the course page at OpenLearn for detailed price information.

Overview
  • Designed products surround us all and range from bus tickets to buildings. This free course, People-centred designing, focuses firmly on usability and the increasingly important phenomenon of ...

Syllabus
    • 1 Introduction
    • 1 Introduction
    • Learning outcomes
    • 1 People-centred designing
    • 1 People-centred designing
    • 2 New products – old failings
    • 2 New products – old failings
    • 3 Designing for users
    • 3 Designing for users
    • 4 Who are the users?
    • 4 Who are the users?
    • 5 Why not design for the ‘average’ user
    • 5 Why not design for the ‘average’ user
    • 6 Inclusive design
    • 6 Inclusive design
    • 7 Ergonomics and human factors
    • 7 Ergonomics and human factors
    • 8 Interaction design
    • 8 Interaction design
    • 8.1 Making usable products
    • 8.1.1 Visibility
    • 8.1.2 Feedback
    • 8.1.3 Affordance
    • 9 User research techniques
    • 9 User research techniques
    • 9.1 User trip
    • 9.1.1 Point of view
    • 9.1.2 Limits
    • 9.1.3 Take the trip
    • 9.1.4 Take a trip to the payphone
    • 9.1.5 Immersion
    • 10 User research techniques: observing users
    • 11 Designing for pleasure
    • 11.1 The four pleasures
    • 12 The voice of the customer
    • 12.1 Gathering data
    • 12.1.1 Survey questionnaires
    • 12.1.2 Focus groups
    • 13 Products for markets
    • Conclusion
    • Keep on learning
    • References
    • Acknowledgements