Microsoft Dynamics 365: Sales Insights

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Free Online Course: Microsoft Dynamics 365: Sales Insights provided by LinkedIn Learning is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Microsoft Dynamics 365: Sales Insights is taught by Dian Taylor.

Overview
  • Learn how to use Microsoft Dynamics 365 Sales Insights to evaluate your sales process, improve your workflow, and increase your sales efficiency.

Syllabus
  • Introduction

    • Get more productive with Sales Insights
    • What you should know
    1. Sales Accelerator
    • What is the sales accelerator in Sales Insights?
    • Sales Accelerator setup
    • Working with segments
    • Managing sequences
    • Working with team settings
    • Working with assignment rules
    2. Assistant Studio
    • Become familiar with the Assistant Studio
    • Insight cards
    • Optimize ranking
    3. Increasing Productivity
    • Productivity settings
    • Conversion intelligence
    • Auto-capture
    • Email engagement
    • Notes analysis
    4. Relationship Insights
    • What are relationship insights?
    • Review analytics and health
    • Talking points
    • Who knows whom?
    5. Predictive Scoring
    • Opportunity and lead scoring
    • Premium forecasting
    Conclusion
    • Advancing your D365 knowledge