Overview
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- Module 1: Get introduced to the customer engagement apps
- Explain customer engagement
- Describe Microsoft Dataverse
- List the Dynamics 365 customer engagement apps
- Describe the common components and features of the Dynamics 365 customer engagement apps
- Module 2: Explore Dynamics 365 Project Operations
- Describe how to project-based services
- Explain key industry and application terminology
- Get started with Dynamics 365 Project Operations
- Module 3: Describe the sales capabilities of Dynamics 365 Project Operations
- Explain the project selling capabilities in Dynamics 365 Project Operations
- Create and qualify project leads in Dynamics 365 Project Operations
- Describe project opportunity management in Dynamics 365 Project Operations
- Explain project quoting in Dynamics 365 Project Operations
- Module 4: Plan projects with Dynamics 365 Project Operations
- Explain the project management capabilities of Dynamics 365 Project Operations
- Describe project team management in Dynamics 365 Project Operations
- Explain expense management in Dynamics 365 Project Operations
- Module 5: Review the resource utilization capabilities of Dynamics 365 Project Operations
- Explain project resource scheduling capabilities of Dynamics 365 Project Operations
- Describe options for managing project resources
- Describe options for viewing resource utilization
After completing this module, you will be able to:
After completing this module, you will be able to:
After completing this module, you will be able to:
After completing this module, you will be able to:
After completing this module, you will be able to:
