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In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.
You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).
Note that this course is priced at USD $278.
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Week 1: Human Resources Staffing
Address recruitment and selection strategies in human resource managementWeek 2: Organizational Culture
Analyze organizational culture and its impacts on human capitalWeek 3: Leadership and Diversity
Evaluate and discuss the importance of leadership to organizationsWeek 4: Week 1 - 3 Recap
Knowledge Check for previous weeksWeek 5: Equal Employment Opportunities and Managing Employee Turnover
Define the meaning of equal employment opportunities; identify legal dimensions of fairness and equal opportunities, ethical and CSR dimensions of fairness and equal opportunities; analyze employee turnover and how to manage itWeek 6: International Human Resources Management in Hospitality
Identify the components and drivers of international human resource management, define the essential role of expatriate workers in hospitality companies, and discuss the cultural diversity in an international organizationWeek 7: Future Trends of Human Resources in Hospitality
Discuss key trends in human resource management in hospitality, the applications of Information Communication Technology (ICT) in HRM, and the ways to transform work duties in hospitalityWeek 8: Week 5 - 7 Recap
Knowledge Check for previous weeks