Managing Anger and Frustration in the Workplace

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Free Online Course: Managing Anger and Frustration in the Workplace provided by Pluralsight is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from Pluralsight. Managing Anger and Frustration in the Workplace is taught by Alan Ackmann.

Overview
  • This course will teach you how to better recognize, regulate, and resolve situations of anger and frustration in a professional setting.

    In this course, Managing Stress and Anxiety in the Workplace, you’ll learn to better recognize, regulate, and resolve situations of anger and frustration in a professional setting. First, you’ll explore the most common causes and consequences of anger and frustration, and connect these patterns to your own experiences. Next, you’ll discover methods for expressing and responding to anger and frustration in a way that preserves and enhances professional relationships. Finally, you’ll learn how to enact lifestyle changes and preventative steps to minimize feelings of anger and frustration before they occur. When you’re finished with this course, you’ll have the skills and knowledge of how to handle anger and frustration in your professional life needed to manage relationships and enhance your emotional intelligence.