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Manage Volunteers for Nonprofits

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Free Online Course: Manage Volunteers for Nonprofits provided by Trailhead is a comprehensive online course, which lasts for 4-5 hours worth of material. The course is taught in English and is free of charge.

Salesforce via Trailhead
4-5 hours worth of material
Self Paced
Overview

  • Use Volunteers for Salesforce to manage volunteer events, communicate through your website, and report on participation.

    • Learn how to improve your organization's volunteer management with V4S.
    • Use Volunteers for Salesforce to register volunteers for one-time and recurring events.
    • Foster volunteer engagement by connecting Volunteers for Salesforce with your website.
    • Connect with skilled volunteers and track their work in Volunteers for Salesforce.

Syllabus

    • Volunteers for Salesforce (V4S): Quick Look
      • Explore the Benefits of Using V4S
    • Volunteer Registration in V4S
      • Get Started with Volunteer Registration
      • Create Volunteer Jobs
      • Create Job Shifts and Assign Volunteers
      • Set Up a Campaign with Recurring Events
      • Create Jobs and Shifts for Recurring Events
    • Website Integration for Volunteer Management with V4S
      • Get Started with Website Integration
      • Configure Data Access for Your Site
      • Finish Setup and Test Your Site
      • Sign Up Volunteers Through Your Website
      • Customize Pages and Hand Off Your Website Integration
    • Volunteer Management in V4S
      • Get Started with Volunteer Management
      • Find the Right Volunteers
      • Manage Email and Report on Volunteer Participation

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