Manage order fulfillment and inventory in Dynamics 365 Commerce

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Free Online Course: Manage order fulfillment and inventory in Dynamics 365 Commerce provided by Microsoft Learn is a comprehensive online course, which lasts for 4-5 hours worth of material. The course is taught in English and is free of charge.

Overview
    • Module 1: Microsoft Dynamics 365 Commerce provides functionality to manage store inventory, including store inventory replenishment capabilities, inbound and outbound store inventory operations, store stock counts, and store inventory lookup capabilities.
    • In this module, you will:

      • Discover the basic store inventory management concepts in Dynamics 365 Commerce.
      • Learn how to manage basic replenishment of store inventory by using inventory from another warehouse or inventory arriving from a purchase order.
      • Learn how to receive inventory in the store by using the inbound operation.
      • Learn how to ship outbound transfer orders in the store by using the outbound operation.
      • Learn to perform stock counts in the point of sale (POS) application.
      • Learn how to perform an inventory lookup from POS.
    • Module 2: Price and products are not the most important factors for purchase decisions of the customers.
    • In this module, you will:

      • Discover how to set up and process Distributed Order Management (DOM).
      • Learn about rule details, cost configuration, and order brokering.
      • Learn about store order fulfillment and customer order pickups.

Syllabus
    • Module 1: Manage store inventory in Dynamics 365 Commerce
      • Introduction
      • Replenishment of inventory to stores
      • Receive store inventory from POS
      • Inbound inventory operations
      • Create an outbound transfer order from POS
      • Process the shipment of an outbound transfer order from POS
      • Create and complete a count journal from POS
      • Predefine a count journal in HQ and complete counting from POS
      • Initiate an inventory lookup from POS
      • Exercise - Create a transfer request from POS
      • Exercise - Ship a transfer order from POS
      • Exercise - Receive a transfer order from POS
      • Exercise - Create a count journal in POS and post in HQ
      • Check your knowledge
      • Summary
    • Module 2: Configure and work with order fulfillment in Dynamics 365 Commerce
      • Introduction
      • Distributed order management (DOM)
      • Work with DOM rules
      • Manage cost configuration
      • Order brokering
      • Store order fulfillment
      • Process customer order pickups in POS
      • Exercise - Create simple level shipping cost configuration
      • Exercise - Create tiered level shipping cost configuration
      • Exercise - Create a cost configuration
      • Check your knowledge
      • Summary