Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

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Free Online Course: Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails provided by Coursera is a comprehensive online course, which lasts for 1 week long, 1-2 hours worth of material. The course is taught in English and is free of charge. Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails is taught by Richard Moore.

Overview
  • This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.

    By the end of this lesson, you will be able to:

    - Distinguish between formal and informal language
    - Distinguish between direct and indirect language
    - Choose the appropriate tone based on your relationship with your recipient, the context, and request

Syllabus
    • Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
      • This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.