Overview
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Get concrete techniques for boosting your emotional quotient (EQ) to better lead teams, work with peers, and manage up.
Syllabus
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Introduction
- Lead with emotional intelligence
- Overview of EQ
- The brain science of EQ
- Leading people and orgs
- Getting to know yourself
- Exploring emotions
- Self-control
- Understanding triggers
- Managing your triggers
- Self-care and support
- Understanding humans at work
- Extending empathy
- Creating safety and inclusion
- Facilitating teams
- Catalyzing change
- Inspirational leadership
- Next steps
