Overview
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Considering a career in government? This course demystifies the critical knowledge and skills you need to lead in the public arena.
Syllabus
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Introduction
- Leading in government
- Challenges and opportunities
- Strategic thinking for public leaders
- Connecting vision to mission in government
- Translating work objectives into plans in government
- Budgeting for public leaders
- Staffing your team for excellence
- Smart resource management
- Developing and motivating employees
- Leading through coaching and feedback
- Expectation setting and performance review
- Learn to listen
- Presentation skills for government leaders
- Creating a communication plan for public leadership
- Leading through trends and change
- Creating innovative solutions in government
- Decision-making for public leaders
- Risk management in the public sector
- Leading the continuous improvement of customer service
- How to be more effective and efficient
- Start leading
