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Cultural diversity in the workplace allows organisations to benefit from differing opinions and approaches. Cross-cultural management is integral to the successful performance of teams.
On this course, you will gain global perspectives on the impact of cultural diversity both its challenges and benefits to teams and learn how to lead and communicate with a diverse and inclusive team. Upon completion, you will be ready to apply what you’ve learnt in your own workplace.
Start learning for free, and upgrade to receive CPD certification for successfully completing the course and assessments.
This course is for employees that lead or work in a culturally diverse organisation. This includes leaders of global organisations or outsourced and offshore teams.
Overview
Syllabus
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- What is cultural diversity?
- Welcome to the course
- Understanding culture and cultural diversity
- How culture influences us
- Weekly wrap
- Why does cultural diversity matter?
- Cultural diversity in teams
- Understanding cultural diversity in your team
- Opportunities and challenges of multicultural teams
- Global Virtual Teams (GVTs)
- Weekly wrap
- How can we harness the benefits of multicultural teams?
- Working better in multicultural teams
- Using the MBI model
- Leading effectively in GVTs
- Weekly wrap
- How can we lead diverse, inclusive and high-performing teams?
- Leading culturally diverse teams
- Leveraging cultural diversity within individuals
- Ensuring the right team conditions for high performance
- Leading inclusive and high-performing teams
- It's a wrap
