Job Skills: Learning Retail Sales

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Free Online Course: Job Skills: Learning Retail Sales provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Job Skills: Learning Retail Sales is taught by Noah Fleming.

Overview
  • Discover what it takes to succeed in a retail sales job. Learn about dressing for success, developing rapport with your boss and coworkers, and dealing with difficult customers.

Syllabus
  • Introduction

    • Welcome to retail
    • Success in retail
    1. First Impressions Matter
    • On time is almost late—be early!
    • Dress appropriately
    • Come ready to learn
    2. On the Job
    • Respect the Rules
    • Work well with others
    • Dealing with difficult customers
    • Asking for help
    • How to not get fired