Week 1: An Introduction to IT in Hospitality & Tourism Industry
Develop a holistic view of the impact of ICT in the hospitality and tourism industry.
Week 2: Information Technology Adoption and Dynamic Impact on Hospitality & Tourism Organizations
Introduce the theoretical perspectives on technology adoption and innovation diffusion.
Week 3: Value Creation Through IT and Innovation
Discuss the IT-based value creation in hospitality and tourism organizations.
Week 4: Innovation Strategy Through Mobile Technology and Social Media in Hospitality & Tourism Industry
Illustrate the principles and concepts in embracing mobile technology and social media in the context of innovation adoption and application.
Week 5: Digital Marketing in Tourism & Hospitality
Understand the concept of Marketing 4.0 in the digital economy and why digital marketing is becoming so different from traditional marketing.
Week 6: Business Analytics for Data-based Decision Making in Hospitality and Tourism Organizations
Introduce the concept of data-based decision making and the principles and tools for business analytics.
Discuss data sources and big data applications for decisions in hospitality & tourism organizations.
Week 7: Designing Storytelling Online Campaigns for Brand Co-Creation and Co-Promotion
Discuss the experience design and market segmentation through storytelling online campaigns case studies and introduce the story design elements.
Week 8: Digital Transformation in Tourism & Hospitality Organizations
Introduce digital transformation in tourism and hospitality organizations.
