Overview
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Implementing change that lasts is never easy. Learn principles of change management, strategies for implementation, and how to overcome objections.
Syllabus
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Introduction
- Great leaders lead change
- Evolution vs. revolution
- Four types of change
- What you can change
- When you should, and shouldn't change
- Everyone has a role to play
- Assess and identify gaps
- Identify your stakeholders
- Build a coalition
- Build the plan
- Communicate just enough
- Implementation and learning
- Assessing success and building culture
- Stages of reactions
- Acceptance or ambivalence to change
- Denying change
- Resisting change
- Overcoming active or passive resistance
- Make your next change be lasting change
