How to win over "difficult" people at work

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Free Online Course: How to win over "difficult" people at work provided by Skillshare is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. How to win over "difficult" people at work is taught by Noomi Natan.

Overview
  • Don’t you just hate those difficult people you have to work with?

    “Difficult” people can drain the life out of you, and make you want to quit your business, leave your job or just run away. It might be your supplier, your boss, a team member, colleague.

    Either way you’re stuck with them for a while and need to make the best of the relationship.

    So let’s look at what you can do.

    In this class you’ll learn:

    • What it is that make people “difficult”
    • What the “difficult” person needs and how to give it to them in a way that feels good to both of you
    • A powerful exercise to do before a meeting with a “difficult” person to make sure the meeting flows better
    • How to turn “difficult” relationships into smooth-working partnerships

    No prior skills needed.

Syllabus
    • Introduction 1
    • Why are people difficult class project
    • What can you appreciate about that person
    • Biases and loyalties
    • Clearing mixed judgment
    • Our need to fit multiple levels of hierarchy
    • The voice of the voiceless
    • FInal words of advice