Overview
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Review information that can help empower end users to solve beginner-level IT issues. Explore tips for configuring mobile devices, setting up Wi-Fi, dealing with malware, and more.
Syllabus
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Introduction
- Welcome
- Personalizing a tablet
- AMA: Ask me anything about mobile devices, part 1
- AMA: Ask me anything about mobile devices, part 2
- Going high speed
- Wi-Fi setup
- Setting up and sharing printers
- AMA: Ask me anything about networks and internet connectivity, part 1
- AMA: Ask me anything about networks and internet connectivity, part 2
- Physical security
- Password management
- AMA: Ask me anything about computer security threats
- Clickworthy
- Dealing with malware
- Perils of public internet
- AMA: Ask me anything about online security, part 1
- AMA: Ask me anything about online security, part 2
- Power management
- Cleaning and maintaining computers
- Trash it or stash it?
- AMA: Ask me anything about computer maintenance and management
- Troubleshooting 101
- AMA: Ask me anything about troubleshooting computers, part 1
- AMA: Ask me anything about troubleshooting computers, part 2
