Handling an Unruly Audience

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Free Online Course: Handling an Unruly Audience provided by LinkedIn Learning is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Handling an Unruly Audience is taught by Deirdre Breakenridge.

Overview
  • PR expert Deirdre Breakenridge helps you prepare for your next speaking engagement so you can grab audience attention, manage distractions, and neutralize hecklers.

Syllabus
  • Introduction

    • Conquering your public speaking fears
    1. Get to Know Your Audience
    • Understand your audience’s needs and concerns
    • Neutralize negative audience members
    • Six ways to capture your audience's attention
    2. Identifying the Challenges
    • Identify five key personalities in your audience
    • Identify and manage hecklers
    • Build audience champions
    3. Have an Agenda: Stay the Course
    • Stick to your agenda: Small groups
    • Stick to your agenda: Large groups
    • Four tips for keeping your composure
    4. Address Concerns and Move Forward
    • Six tips for addressing tough questions
    • Set the limits on a Q&A
    • Command the room
    Conclusion
    • Put your presentation skills to use