Grow Your Business as an AppExchange Partner

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Free Online Course: Grow Your Business as an AppExchange Partner provided by Trailhead is a comprehensive online course, which lasts for 7 hours worth of material. The course is taught in English and is free of charge.

Overview
  • Manage your business and help your customers thrive with your AppExchange products.

    • Learn how to partner with Salesforce and connect with the Salesforce Partner Community.
    • Learn about legal and ethical expectations for Salesforce partners.
    • Target your market, create a go-to-market plan, and build your team for your new business.
    • Meet the Salesforce sales team and work with them to sell your app.
    • Use Salesforce-tested risk management strategies, processes, and tools to succeed.
    • Learn how Checkout helps you manage online payments and monitor sales for your solutions.
    • Use the Channel Order App to submit and manage customer orders.
    • Help your customers succeed and turn them into advocates for your solutions.
    • Understand how blueprints help you build industry solutions and meet customer needs.
    • Determine the best pricing model and Salesforce contractual options for AppExchange apps.

Syllabus
    • Salesforce Partner Community
      • Learn About the Partner Program
      • Connect with the Salesforce Partner Community
      • Take a Tour of the Salesforce Partner Community
      • Manage Your Team's Access to the Salesforce Partner Community
    • Ethics and Integrity for Salesforce Partners
      • Get to Know the Salesforce Supplier Code of Conduct
      • Avoid Ethical Missteps
      • Maintain Integrity Within the System
    • AppExchange Partner Business Planning
      • Identify Your Customer
      • Create a Business Model and Go-To-Market Plan
      • Build a Team to Support Your Business
    • AppExchange App Selling
      • Get to Know the Salesforce Way of Selling
      • Know Your Business
      • Build Your Network
      • Close Deals, Keep Customers Happy, and Promote Your Success
    • Project Risk Management for Partners
      • Make Risk Management a Priority
      • Identify, Assess, and Address Risk
      • Monitor and Communicate Risk
    • AppExchange Checkout
      • Learn About Managing Payments with Checkout
      • Configure Checkout
      • Automate Communication and Track Performance with the Checkout Management App
    • Channel Order App Basics
      • Get Started with the Channel Order App
      • Create Orders
      • Track Order Status
      • Ensure Order Accuracy
    • Customer Success Strategies for AppExchange Partners
      • Focus on the Customer
      • Take Your Customers from Purchase to Renewal
      • Transform Your Customers' Business and Your Own
    • Industry Blueprints for Partners
      • Get Started with Industry Blueprints
      • Build Your Industry Expertise
    • AppExchange Pricing Strategy for Partners
      • Develop Your AppExchange Pricing Strategy
      • Create Your Pricing Plan
      • Get to Know Your Contractual Model