Overview
-
Prepare for the Microsoft Dynamics 365 Fundamentals exam with this course’s thorough explanations and useful tips.
Syllabus
-
Introduction
- Dynamics 365 certification for advancement
- What you need to know
- MB-910 MS Dynamics overview
- Dynamics 365 Marketing capabilities
- Related marketing apps
- The Dynamics 365 Sales lifecycle
- Related sales apps
- Dynamics 365 Customer Service components
- Related customer service apps
- The work order lifecycle
- Scheduling capabilities
- Inventory and asset management capabilities
- Project Operations capabilities
- Project sales capabilities
- Project planning and resource management capabilities
- Common customer engagement features
- Reporting capabilities
- Integration options
- Next steps
