Discover ways to foster an AI-ready culture in your business

Go to class
Write Review

Free Online Course: Discover ways to foster an AI-ready culture in your business provided by Microsoft Learn is a comprehensive online course, which lasts for 3-4 hours worth of material. The course is taught in English and is free of charge.

Overview
    • Module 1: Understand the key elements that make a culture AI-ready and a framework to drive the change needed in your organization for a successful AI strategy.
    • In this module, you will:

      • Describe the key elements of an AI-ready organizational culture.
      • Identify opportunities for change to achieve an AI-ready culture.
      • Apply the AI Maturity Model Assessment to your business.
    • Module 2: Learn the necessary cultural changes for enterprise finance organizations to make AI transformation successful, and how they fit into a holistic AI strategy.
    • In this module, you will:

      • Recognize the key elements of an AI-ready organizational culture in finance.
      • Explain how Microsoft incorporated AI into its finance processes.
      • Identify opportunities for change to achieve an AI-ready culture in your finance department.
    • Module 3: Learn the necessary cultural changes for enterprise marketing organizations to make AI transformation successful, and how they fit into a holistic AI strategy.
    • In this module, you will:

      • Recognize the key elements of an AI-ready organizational culture in marketing.
      • Explain how Microsoft incorporated AI into their marketing processes.
      • Identify opportunities for change to achieve an AI-ready culture in your marketing department.
    • Module 4: Learn the necessary cultural changes for enterprise sales organizations to make AI transformation successful, and how they fit into a holistic AI strategy.
    • In this module, you will:

      • Recognize the key elements of an AI-ready organizational culture in sales.
      • Explain how Microsoft incorporated AI into our sales processes.
      • Identify opportunities for change to achieve an AI-ready culture in your sales department.
    • Module 5: Learn the necessary cultural changes for enterprise customer service to make AI transformation successful, and how they fit into a holistic AI strategy.
    • In this module, you will:

      • Recognize the key elements of an AI-ready organizational culture in customer service.
      • Explain how Microsoft incorporated AI into customer service processes.
      • Identify opportunities for change to achieve an AI-ready culture in your customer service department.

Syllabus
    • Module 1: Understand the importance of building an AI-ready culture
      • Introduction
      • Understand the importance of building an AI-ready culture
      • Discover the characteristics that foster an AI-Ready culture
      • Understand how Prosci's ADKAR framework can help you lead organizational change
      • Discover how to apply the AI Maturity Model Assessment to your business
      • Knowledge Check
      • Summary and resources
    • Module 2: Discover how to foster an AI-ready culture in finance
      • Introduction
      • Discover how to foster an AI-ready culture in finance - Case study introduction
      • Discover how to foster an AI-ready culture in finance - Executive Q&A
      • Discover how to foster an AI-ready culture in finance - Case study resolution
      • Knowledge Check
      • Summary and resources
    • Module 3: Discover how to foster an AI-ready culture in marketing
      • Introduction
      • Discover how to foster an AI-ready culture in marketing - Case study introduction
      • Discover how to foster an AI-ready culture in marketing - Executive Q&A
      • Discover how to foster an AI-ready culture in marketing - Case study resolution
      • Knowledge Check
      • Summary and resources
    • Module 4: Discover how to foster an AI-ready culture in sales
      • Introduction
      • Discover how to foster an AI-ready culture in sales - Case study introduction
      • Discover how to foster an AI-ready culture in sales - Executive Q&A
      • Discover how to foster an AI-ready culture in sales - Case study resolution
      • Knowledge Check
      • Summary and resources
    • Module 5: Discover how to foster an AI-ready culture in customer service
      • Introduction
      • Discover how to foster an AI-ready culture in customer service - Case study introduction
      • Discover how to foster an AI-ready culture in customer service - Executive Q&A
      • Discover how to foster an AI-ready culture in customer service - Case study resolution
      • Knowledge Check
      • Summary and resources