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Discover Interaction Studio

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Free Online Course: Discover Interaction Studio provided by Trailhead is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge.

Salesforce via Trailhead
1-2 hours worth of material
Self Paced
Overview

  • Learn about real-time personalization and interaction management using Interaction Studio.

    • Take the consumer experience to the next level with real-time interaction management.
    • Discover real-time personalization and interaction management and prep for implementation.

Syllabus

    • Consumer Interaction Management
      • Understand the Consumer Experience
      • Get Started with Consumer Experience Optimization
      • Execute Your Consumer Experience Strategy
    • Interaction Studio Basics
      • Meet Interaction Studio
      • Explore Interaction Studio Concepts
      • Prepare for Implementation

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