Developing Strong Customer Service Skills

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Developing Strong Customer Service Skills provided by Study.com is a comprehensive online course, which lasts for 2 hours worth of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.

Overview
  • Help your employees develop stronger customer service skills by utilizing this helpful course. Our short video and text lessons are easy to follow and cover both the 'soft' and 'hard' skills required for those who work in customer service.

Syllabus
    • Ch 1. Fundamental Customer Service Skills
    • Ch 2. Key Customer Service Skills & Strategies