Customer Service Manager Skills & Training

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Customer Service Manager Skills & Training provided by Study.com is a comprehensive online course, which lasts for 4 hours worth of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.

Overview
  • Strong customer service is a cornerstone of any business and this short training course is an effective tool that will ensure your employees are aware of successful customer service practices. The knowledge developed with these videos will have a positive impact on your employees and ultimately your company.

Syllabus
    • Ch 1. Customer Service Basics
    • Ch 2. Leadership for Customer Service Managers
    • Ch 3. Technical & Soft Skills for Customer Service Managers