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Develop Emotional Intelligence

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Free Online Course: Develop Emotional Intelligence provided by Trailhead is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge.

Salesforce via Trailhead
Less than 1 hour of material
Self Paced
Overview

  • Strengthen relationships at work using emotional intelligence strategies from Arizona State University.

    • Use self-awareness and self-management to strengthen relationships and be more productive.
    • Respond to your teammates with empathy and foster an environment of trust.

Syllabus

    • Emotional Intelligence
      • Explore the Four Elements of Emotional Intelligence
      • Become Self-Aware
      • Manage Emotional Reactions
    • Relationship Building
      • Respond to People with Empathy
      • Build Skilled Relationships

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